We are looking for enthusiastic and friendly team members to join our team here in Stockton-on-Tees.
We are currently recruiting for Part-Time Customer Service Advisors to join our fantastic, friendly team. Duties include: handling and logging inbound interactions from customers (calls, emails, webchat and messages), dealing with the interactions as required, and delivering a high standard of customer service.
Full training is provided and we are looking forward to welcoming friendly, fun individuals into one of the zestiest customer service teams around
Also, we are a proud Real Living Wage employer We believe in fair pay and providing our employees with a wage that reflects the true cost of living, not just the government minimum. Beyond competitive salaries, we offer a comprehensive benefits package that includes access to an Employee Assistance Programme, and additional annual leave. We are committed to fostering a supportive and inclusive work environment where every team member is valued and encouraged to grow.
We are recruiting for the following shift pattern:
* Part Time (various contracts), Monday - Sunday. This includes a mixture of daytime, evening and weekend shifts. Evening and weekend availability is essential.
What we're looking for:
* Great communication skills
* The ability to listen to customer's needs
* Be PC literate
* Enjoy working as part of a team
* The ability to resolve customer queries in a timely manner
* Previous customer service experience is an advantage
Great benefits working for Lemon
* Real Living Wage for over 18s
* 5.6 weeks holiday (including bank holidays) plus a length of service annual leave allowance
* Employee Assistance Programme
What's next?
* Send us your CV through Indeed
* If you pass the CV stage, one of our recruitment team will contact you to offer you an interview
If you would like to discuss the role in further detail, please contact our recruitment team on
Job Type: Part-time
Pay: £12.60 per hour
Benefits:
* Company pension
* Employee discount
* On-site parking
* Referral programme
* Store discount
Work Location: In person