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Reception Manager - Live in accommodation available, Thame col-narrow-left
Client: Oxford Belfry Hotel & Spa
Location: Thame, United Kingdom
Job Category: Other
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EU work permit required: Yes
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Job Reference: 71fe94fcf418
Job Views: 14
Posted: 22.06.2025
Expiry Date: 06.08.2025
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Job Description: Do you pride yourself on providing outstanding guest service?
Are you a people-oriented individual?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
And much more!
Live in accommodation available
What will I do?
Reception is the first impression of the hotel a guest will experience, so it is crucial you and your team provide an outstanding level of service. You’ll be responsible for the guests' stay, reviewing room allocation, advising on rates, packages and promotions, handling guest issues and complaints, and maximising revenue.
Is this the role for me?
Previous experience within a front office, reception, or front of house position, or equivalent
People management experience
Quality & standards driven
Outstanding customer service skills
Conflict resolution
Curious to find out more?
Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and near the Cotswolds. Our hotel is a 4-star, 154-bedroom property with a restaurant, bar & lounge, afternoon tea, private dining, and meeting spaces. Leisure facilities include a gym, pool, sauna, tennis courts, and an Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require reasonable adjustments during the recruitment process, please let us know.
We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
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