Deliver Exceptional Guest Experiences
Your goal is to ensure every guest has an unforgettable dining experience. As the Pub Manager, you'll oversee all aspects of the pub's operations, from managing resources to maintaining high standards. You'll be responsible for inspiring your team to deliver exceptional service, monitoring performance, and making adjustments as needed. By doing so, you'll drive customer satisfaction and loyalty. Additionally, you'll work closely with colleagues to create a warm and inviting atmosphere that keeps guests coming back. Key to this role is your ability to manage conflicts, solve problems, and make quick decisions in fast-paced situations. If you're passionate about delivering outstanding customer service and enjoy working in a dynamic environment, this could be the perfect opportunity for you.
Key Skills:
* Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.
* Strong leadership and communication skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Exceptional customer service and problem-solving abilities.
* Knowledge of health and safety regulations.