Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
The operations manager is directly responsible for the food and beverage departments of both the ibis and the Novotel Southampton. From Hotel Buffet Breakfasts, brand standard bar and dining, Novotel stand alone dining, and conferencing for up to 500 people. This will include
1. Recruiting, onboarding and training all food and beverage talents, from students, up to and including the leadership roles
2. Delivering amazing guest experiences throughout all F&B parts of the business, and managing guests when we have fallen short in meeting their expectations
3. Responsibility for all beverage offerings, menus and exceeding budgeted profits, whilst achieving beverage cost of sales and payroll targets
4. Working with the executive chef to deliver new and exciting F&B offers
You must have full working rights for the UK as sponsorship cannot be provided.
Qualifications
We are looking for an experienced hotel food and beverage leader, with at least 3 years in F&B leadership roles within hotels.
You must have full working rights for the UK as sponsorship cannot be provided.
Additional Information
5. Company Events - Team appreciation lunch
6. Discounted hotel nights plus 30% off Food and Beverages (subject to individual outlets)
7. High street discounts, with your Heartist card
8. Holiday:28 days including bank holidays
9. Team member referrals program
10. Personnel development - In house training
11. Free on-site parking
12. Free meals on duty
13. Monthly 'Duck' awards
14. Free uniform
15. Company Pension