When you join Co-op, you'll receive fantastic benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you'll be part of a friendly team dedicated to helping our customers. Your responsibilities will include providing excellent service on the tills and shop floor, re-stocking shelves, and maintaining store cleanliness. At Co-op, we focus on fairness for our members and communities, and we support our colleagues' wellbeing with comprehensive policies and support for life events.
What you'll do
1. Provide friendly and thoughtful service, prioritizing customers' needs and promoting Co-op products and Membership.
2. Support your colleagues and work together to enhance everyone's day.
3. Ensure store safety and compliance by maintaining accurate pricing, dates, and temperatures.
4. Assist in introducing new products and services, sharing experiences to foster team learning.
5. Engage with the local community through activities and events.
What makes a successful team member?
* Genuine care for customers and members.
* Strong people skills and ability to build positive relationships.
* Positive attitude towards change and problem solving.
* Flexibility to work various shifts.
Our stores are integral to the community, and your role will involve helping customers, maintaining store appearance, and building relationships with shoppers. This isn't a standard retail job; no two days are the same, but your dedication to service remains constant.
Our culture
We believe in making a positive impact on communities. Your interactions help highlight local charities and causes, giving you a sense of purpose. Our business supports creating new community spaces and improving safety and education. Your work contributes to community wellbeing and safety.
Benefits
* Holidays starting from 31 days per year, including bank holidays.
* 30% discount on Co-op branded products.
* Pension with up to 10% employer contributions.
* Wagestream app for accessing a portion of your pay as you earn.
* Support for physical, mental, and financial wellbeing, including virtual healthcare and employee assistance services.
* Paid training and personal development support.
* Rota schedules shared three weeks in advance, accessible via phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We welcome applications from everyone and aim to create diverse, inclusive environments. We make reasonable adjustments for disabled candidates and participate in the Disability Confident scheme, ensuring fair consideration for all applicants.
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