Capita plc is seeking a Service Desk Team Manager in Newtownabbey, Northern Ireland. You'll lead a team of 16 service desk analysts, focusing on performance management and skill development. The role includes on-site leadership with a hybrid working pattern, ensuring team capability while maintaining high service standards. Benefits include 23 days holiday, pensions, and opportunities for professional development. It's crucial to have prior IT management experience and strong organizational skills for this position.
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