Business Support Officer
Salary: £24,806 Pro Rata + Benefits
Contract: Full time/Permanent
Location: Home Based with travel to Reading as required.
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it's possible. At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. We work alongside individuals on probation and those leaving prison to empower change, provide opportunities, and support rehabilitation.
We're looking for a Business Support Officer to join the team-someone organised, proactive, and detail-focused, with the ability to balance admin tasks and relationship building.
About the Role:
As a Business Support Officer, you'll provide essential administrative support to the team, helping us deliver high-quality services to participants. You'll process referrals, schedule assessments, manage case records, and ensure our systems and procedures run smoothly. You'll also support the development of our Knowledge Base and service directory, helping colleagues and partners access the information they need to support Service Users effectively.
What You'll Be Doing:
1. Processing referrals and chasing missing information
2. Scheduling initial appointments for advisors either f...