Job responsibilities Main duties of the job Liaise with a wide range of stakeholders. Utilise strong written and verbal communication skills. Handle sensitive information appropriately. Compassionately managing contact with distressed service users. Exercising judgement when dealing with enquiries and escalating where necessary. Arranging meetings and appointments and negotiating diary conflicts. Inputting accurate and up to date patient data onto the RiO system. Maintaining efficient and effective filing systems. Taking and distributing formal minutes as necessary. Clerical duties, including photocopying and scanning. Providing cover for colleagues when and where necessary. Managing own workload and prioritising conflicting demands. Other tasks which are commensurate with the broad purpose and banding of the role