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Client support administrator

Glasgow (Glasgow City)
Certain Advantage
Client support administrator
£27,000 a year
Posted: 18 November
Offer description

Role: Client Support Administrator Salary: £27,000 Location: Glasgow City Centre (full-time office) Looking for a role that will truly elevate your career? This is an exceptional opportunity for a talented and driven Administrator to join one of the UK’s most respected names in financial services. If you’re highly organised, detail-obsessed, and thrive in a fast-paced environment where no two days are the same, this could be the opportunity that defines your next career chapter. This isn’t just another Administrator role; it’s a springboard into a thriving, secure sector with real progression pathways, genuine recognition, and industry-leading support. You’ll join a business that champions collaboration, celebrates success, and puts colleague well-being front and centre. As a Client Support Administrator, you’ll deliver first-class administrative and client support to Financial Planners and Paraplanners across the UK. Expect variety, responsibility, and the support you need to grow and succeed. What You’ll Be Doing Provide accurate, high-quality administrative support across all client and financial planning activities. Prepare client documentation, reports, and correspondence to a consistently high standard. Handle client queries and assist Financial Planners in delivering exceptional service. Process applications and maintain accurate records in line with compliance requirements. Manage workload effectively, prioritising tasks in a fast-paced environment. Collaborate across teams to ensure smooth client outcomes. Identify and support process improvements to enhance efficiency and service delivery. What We’re Looking For A strong background in administration, ideally within financial or professional services. A genuine passion for organisation, problem-solving, and delivering excellent service. Exceptional attention to detail and the ability to stay calm under pressure. A confident communicator who enjoys working with people at all levels. Solid IT skills, particularly in Microsoft Office. A proactive team player with a positive, can-do attitude.(No prior financial services experience is required — full training and support provided.) What's in it for you Private medical, dental and health cash plans Generous pension scheme Annual bonus potential Life assurance, income protection and critical illness cover Holiday buy/sell Retail discounts 24/7 employee assistance and counselling, and well-being programmes If you're ready to join an award-winning, forward-thinking market leader, I’d love to hear from you! Please send your CV to Ashlene McFadden, via the ‘Apply Now’ option to be considered for the role

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