V-Recruit are currently recruiting for an experienced Hire Desk Controller to start work in Sheffield, as soon as possible.
Our client is a reputable, family-run plant hire company who are looking to expand their highly successful team as soon as possible.
This role is a permanent, full-time position.
You will be assisting in the day-to-day requirements of the construction equipment hire department and will be dealing with customers and clients who are seeking rental solutions.
Duties to include:
* Ensuring all enquiries to the hire team are dealt with appropriately
* Taking and processing orders for operated and non-operated plant hire
* Ensuring that all hire details and customer communications are recorded on the Syrinx system.
* Taking orders from our Business Development Manager and Customers and converting them to Hire contracts
* Arranging bookings of equipment
* Taking breakdowns and arranging Fitters to attend site
* Resolving all complaints
* You may occasionally attend site and customer visits/meetings to improve customer relationships
* Scheduling delivery and collections for the transport vehicles
* Dealing with order number creation and purchase invoices coming into the plant division
Job Specifics
Salaries between £25k-£32k, depending on experience.
We will consider higher salaries, and applications from experienced Plant Managers.
Working hours are Monday to Friday, 7.30am/8am until 5pm
Gates are closed at 5pm – no late working, and no weekends!
Bonuses are avaialble, to reward hard work, great performance and dedication!
Annual leave - 21 days plus statutory Bank Holidays
Candidate Requirements
* Ideally, we are looking to recruit someone with experience within the Plant Hire industry, but full training can be provided to the right candidate, with relevant construction experience
* Excellent communication/customer service skills with a clear telephone manner is essential
* You must be able to work under pressure, and in a very busy working environment
* You must have good organisational skills, and be able to prioritise your workload efficiently
If you are interested, please contact V-Recruit on (phone number removed) or apply online