Job Description
What you’ll do
·Responsible for safe and legal delivery of service
· Upholding brand values in service delivery
· Implementing London Care policies and procedures
· Managing Co-ordinator and Supervisor alongside the Registered Care Manager
· All aspects of training care staff alongside the Registered Care Manager
· Organising and delivering Care Worker Induction Training alongside the Registered Care Manager
· Organising regular staff meetings alongside Registered Care manager and supervisors · Ensuring full compliance throughout the business
· Responsible for the legal and ethical running of the day-to-day business.
· Understand and work within regulator legislation, standards and regulations
· Keep full and accurate records in accordance with legal requirements
· Undertaking and monitoring of all appropriate assessments relating to new and old customers
· To undertake/facilitate reviews of customers’ needs/requirements in accordance with guidelines
· Liaise with other health professionals as appropriate
· Planning and implementing supervisions and appraisals in accordance with guidelines alongside Registered Care Manager
· To deliver/facilitate all necessary development requirements in accordance with the needs of the service
· To understand and monitor health and safety in the workplace and in the field
· Ultimate responsibility for all staff alongside the Registered Care Manager
· To ensure implementation, execution and management of quality control systems including stocks of uniforms, PPE and other office stationery.
· Implementation and management of complaints procedure alongside the Registered Care Manager
· Implementation of performance management protocols where necessary
· Take on-call duties as part of a team on a rota basis. Display flexibility with team members
· Ensuring all emergency on-call issues are dealt with effectively e.g. covering calls either directly or indirectly when care workers are sick or absent. Recording all emergency calls and passing the information to appropriate parties. Auditing various records
· Be available to all emergencies
Qualifications
What you need
You will need to be an efficient, organised and an experienced care professional who is passionate about providing the best in community care, have experience in and thrive on managing a team within a health and social care environment.
Additional Information
What you’ll get
We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your region or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.
We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
We will also offer you:
* 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
* Occupational Maternity Pay & Adoption Pay
* Occupational Paternity Pay*
* Death in Service Payment*
* Occupational Sick Pay
*subject to terms and conditions and qualifying period
Why choose us?
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey
MiHomecare is an Equal Opportunities Employer and part of the City and County Healthcare Group.