The Opportunity: Invoice Controller
Contract: Permanent
Location: Cannock
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.
The Impact you will have:
* Company Health and Safety guidelines to be followed at all times, both internally and externally, ensuring our colleagues and customers are safe
* Deliver industry leading business performance to exceed regional targets by managing accurate job closure ensuring all parts, labour and other expenses are charged at agreed customer rates optimising business opportunities to generate revenue
* Maintain effective communication with both internal and external customers keeping them informed and managing their expectations at all times
* Monitor costs and margins on all jobs
* Minimise the number of jobs in query
* Effective communication with customers, taking ownership to identify and resolve any disputes within 7 days
* Actively promote team working ethic and provide support to cover colleagues as and when necessary
* Effectively problem solve and take ownership of issues to resolution.
* Process specialist invoicing requests
* Liaise with regional managers to resolve billing queries
* Supporting the regional team to hit or surpass daily / monthly SLA’s and KPI’s
* Support with the training of new team members
* To ensure that the highest level of service and professional assistance is provided to our internal and external customers through accurate and effective communication
* Ensure that personal and departmental objectives are achieved
* Actively promote team working ethic and provide support to cover colleagues as and when necessary
* Undertake any reasonable task requested by a regional line manager
What will help you to excel in this role:
* Communicationskills with the ability to interact at all levels of the business
* Significant experience of working in an environment requiring a high level of accuracy
* Significant computer literate – Microsoft Office / System usage
* Experience of influencing
What you can expect from us:
* Future development and career opportunities
* Contributory pension scheme with employer contributions up to 6%
* Profitshare bonus based on business performance
* Paycare and eyecare health scheme
* High street discounts
What’s next
* If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
* Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
* If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
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