Account Manager - Manufacturing
Key Information Points
1. Location: Blackwood
2. Salary: 35k + bonus
3. Working pattern: flexible working available
4. Sector: Electronic Manufacturing / B2B
We're recruiting on behalf of a well-established and growing manufacturing company known for quality, reliability, and long-term customer partnerships. The business has a strong people-first culture, valuing collaboration, accountability, and continuous improvement.
This is a great opportunity for an Account Manager who enjoys building relationships, working with technical products, and being part of a company where your contribution genuinely makes an impact. You'll be joining a supportive team that encourages development and values doing things the right way.
This is what you'll be doing
As an Account Manager, you'll take ownership of customer relationships and play a key role in driving both customer satisfaction and commercial growth.
5. Managing a portfolio of existing B2B customers, acting as the main point of contact and ensuring a high standard of service throughout the customer lifecycle
6. Building strong, long-term relationships by understanding customer needs, industry challenges, and technical requirements
7. Identifying opportunities to grow accounts through new projects, upselling, and cross-selling relevant products or services
8. Working closely with internal teams such as engineering, production, and supply chain to ensure customer requirements are delivered accurately and on time
9. Supporting commercial activity including quotations, pricing discussions, forecasting, and general account planning
This is what you'll bring to the team
To be successful as an Account Manager, you'll bring a mix of commercial awareness, communication skills, and a customer-focused mindset.
10. Experience in account management, sales, or a customer-facing role within a B2B environment
11. An interest in technical, manufacturing, or engineered products, with the ability to learn and understand specifications
12. Strong relationship-building and communication skills, both internally and externally
13. A proactive approach with the confidence to manage multiple accounts and priorities
14. A team-oriented attitude with a willingness to collaborate and contribute
This is what you'll get in return
In return, the company offers a supportive environment, opportunities for progression, and a package designed to attract and retain good people.
15. Competitive salary with performance-related bonus
16. Early Friday finish with every other Friday off
17. Generous holiday allowance
18. A positive, collaborative working culture
19. Opportunities for development within a growing business
20. Free on site parking