Support Worker - Clouds House
Location: Sailsbury
Salary: £26,000 per annum
Vacancy Type: Permanent, Full Time
Looking for a role where you can genuinely make a difference every day?
At Clouds House, we’re seeking compassionate, resilient and motivated Support Workers to join our recovery-focused residential team. This is a full-time role (35 hours per week), based at Clouds House.
Working within our fully integrated “One Team” approach, you’ll help create a safe, structured and supportive environment that empowers clients on their recovery journey. This is a hands-on role where professionalism, empathy and teamwork are at the heart of everything we do.
What You’ll Be Doing
Supporting clients to engage in daily routines and therapeutic programmes
Promoting a safe, respectful and recovery-focused environment
Encouraging communal living responsibilities and positive wellbeing
Maintaining accurate records and supporting medication processes
Identifying and escalating safeguarding or welfare concerns
Working closely with the multidisciplinary team to deliver consistent support
Responding calmly and professionally to incidents and challenges
What We’re Looking For
Experience within health, social care, residential or recovery settings
Strong communication skills and emotional resilience
Understanding of safeguarding and professional boundaries
A team player committed to trauma-informed and recovery-focused practice
Willingness to complete training including Care Certificate, eMAR and ILS
Desirable
Experience within addiction or mental health services
Knowledge of 12-Step recovery models
Experience managing challenging behaviour
Full UK Driving Licence
You’ll become part of a dedicated team passionate about helping people build sustainable recovery and positive futures. We offer a supportive working environment, ongoing training and the opportunity to play a meaningful role in transforming lives.
Apply now and be part of something that truly matters.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible working
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please proceed through the following link to be redirected to their website to complete your application