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Shift manager

North Shields
Iceland Foods
Shift manager
Posted: 14 September
Offer description

Join to apply for the Shift Manager role at Iceland Foods

As one of the Best Big Companies to Work For, we are looking for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.


Key Responsibilities

* Maximise profit: deliver great product availability for customers.
* Drive sales by actively participating in store activities and promoting value offers.
* Deliver on all agreed actions set by your line manager.


Engage, Develop & Retain Great People

* Proactively support and work with store colleagues.
* Support team engagement in your store.
* Contribute to an inclusive culture where everyone can be their best.
* Promote personal development and share knowledge to up-skill the team.


Doing The Right Processes And Doing Them Right

* Complete actions set by your line manager based on daily floor walks focusing on customer experience.
* Provide a positive service in-store and at the doorstep to be the best place to shop.
* Follow and implement all cash handling and security policies and processes.
* Contribute to delivering the best digital service by implementing all “One Best Way” processes.


Leadership

Your leadership should be at the heart of everything you do to get the best from your team and deliver for customers:

* Be approachable and customer-focused.
* Respect colleagues and look after our own.
* Work collaboratively with enthusiasm.
* Take action to reduce waste.
* Care about the business and our people by being considerate.


Required Skills & Experience

* Proven experience in a retail management or supervisory role.
* Effective communication with colleagues to complete store tasks accurately and on time.
* Plan and organise shifts, utilising every team member.
* Provide constructive feedback to improve performance.
* Lead by example and be hands-on to deliver a great store.


What We Offer

* 15% discount in all Iceland and The Food Warehouse stores.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers – increasing with length of service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join a healthcare plan.
* Grocery Aid for free and confidential financial, emotional and practical support.
* Clear career pathways with opportunities for development and progression.
* A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

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