Are you organised, approachable, resilient, and ready to work with a front-line team delivering statutory services to the residents of North-East Lincolnshire?
Our Purpose
To provide scheduled waste and recycling collection services for residents of North-East Lincolnshire, working efficiently and effectively to ensure value for money and meet the core values of the local authority.
Your Role
Your responsibilities include supporting staff wellbeing and managing absences, handling performance, conduct, and capability issues, arranging meetings, preparing and circulating documents, note-taking, dealing with enquiries, and monitoring actions from minutes. You will investigate corporate complaints according to NELC procedures and contribute to gathering and analyzing performance data, maintaining attendance and training records. Flexibility is required as you may deputise for Team Leaders during holiday and sickness cover, involving flexible start and finish times.
About You
The ideal candidate will support the waste services team, assisting the manager and Team Leaders in developing operational plans and ensuring continuous improvement. Strong communication skills, a keen willingness to learn, relationship-building abilities at all levels, and proficiency in IT, maths, and English are essential. An enthusiastic interest in staff and public engagement, listening skills, and stakeholder collaboration are highly valued.
Think you can make a difference? We want to hear from you.
Your Application
Applicants should carefully review the Role Profile and Person Specification. For an informal discussion about the role, contact Amy.Wakefield@nelincs.gov.uk.
Key Dates
Interview date: 4th July
Candidates selected for interview will receive their questions 24 hours in advance to ensure a positive interview experience. We may close the advert early if we receive a high volume of applications.
Reward and Benefits
Our RewardNEL package includes generous leave entitlements (including bank holidays), enrollment in a local government pension, and access to exclusive benefits via the RewardNEL platform. These include salary sacrifice schemes like Cycle2Work, Holiday Extra, and Tusker (Car Lease), discounts at local venues, wellbeing support, free and discounted parking, and savings at major retailers, entertainment, and hotels. Flexible working, excellent training opportunities, and a Fostering friendly scheme are also available.
Need Support?
If assistance is needed with your application, contact Wendy Trask at 07702 338542 (text or call) for digital access support and application guidance.
Living in North East Lincolnshire offers affordability and quality of life, with house prices significantly lower than London. Learn more at Life in North East Lincolnshire | NELC (nelincs.gov.uk) #FindYourSpace
Get to Know Us
Review our Council Plan and discover upcoming developments. We are committed to fair, transparent recruitment processes and promoting equal opportunities through our in-house Equalities Champions Group, fostering an inclusive and safe workplace environment.
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