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Administration Officer - Public Sector (Cosford, Wolverhampton)
Our client, a public sector organization based in Cosford, Wolverhampton, is seeking an Administration Officer to support their team. This is a temporary position with the possibility of extension.
Working hours: Monday to Thursday, 8:00 am to 4:00 pm, and Friday, 8:00 am to 12:00 pm, totaling 32 hours per week.
Pay rate: £13.00 per hour.
Location: Fully onsite.
Responsibilities:
* Patient-facing interactions, including email and telephone correspondence.
* Booking appointments and courses, proactively managing the appointment book and caseload.
* Dealing with general enquiries and liaising with external agencies to facilitate patient care.
* Attending meetings, supporting quality improvement initiatives, and participating in regular reviews of administrative processes.
* Providing administrative support to a multidisciplinary team, requiring assertiveness and diplomacy.
* General office duties such as ordering stationery, scanning, shredding, photocopying, and filing (both paper and electronic via SharePoint).
Skills and Requirements:
* Polite telephone manner and ability to remain calm under pressure.
* Strong prioritization and multi-tasking skills.
* Discretion and attention to detail when handling confidential patient information.
* Must have a DBS check and three years of referencing.
Note: Due to high application volume, we may not contact every candidate.
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