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This is an exciting opportunity for a highly skilled, experienced, and motivated Registered Care Manager with a strong care background and a passion for high-quality care to join our enthusiastic care team based in our Bradford & West Leeds office.
As our Registered Care Manager, you will be responsible for the continuing growth and development of our domiciliary care service, ensuring the delivery of outstanding quality care. This includes managing the business efficiently, quality control, overseeing client needs, and the day-to-day management of internal staff and Care Professionals.
In this varied and challenging role, our Care Manager will be involved in:
* Working closely with the Director to coordinate the growth of a high-quality private domiciliary care service for older people in the local area
* Networking in the local community to raise awareness of the service
* Promoting the highest standards of care and service
* Recruiting and training Care Professionals
* Converting new client inquiries and coordinating staffing rotas
* Care planning and conducting risk assessments to ensure compliance with legal and regulatory requirements
* Managing a team to ensure exceptional service delivery and balanced workloads
* Ensuring the operation of quality control systems and performing quality assurance visits
* Reviewing and improving processes for effective service delivery
* Managing complaints and incidents, conducting investigations, and implementing improvements
* Promoting a positive culture aligned with the Home Instead ethos and values
We offer our Care Manager the following benefits:
* Competitive salary of £35,000 per annum, based on experience
* Opportunities for career growth and progression
* Rewards Scheme and social events for Care Professionals
* Employee support line
* Access to online discounts portal
* Laptop and work mobile phone
* Holiday entitlement: 25 days plus 8 statutory bank holidays (33 days total)
Qualifications
To be successful, our next Care Manager will:
* Have extensive care experience with excellent customer service and people management skills
* Be commercially aware
* Demonstrate achievement of business growth targets
* Build good working relationships
* Possess strong organization and planning skills
* Be motivated to develop our care services
* Work well under pressure independently with minimal supervision
* Be flexible to participate in an on-call rota
* Hold a minimum NVQ Level 3 in Health & Social Care and be willing to work towards NVQ Level 5
Due to supporting the On-Call function and traveling throughout the community for assessments, a driving license and access to a vehicle are required.
Additional Information
This role is vital in ensuring high-quality care for our clients and offers a rewarding career opportunity. We encourage applications from all community sections to reflect our diverse neighborhoods. Home Instead is committed to safeguarding and promoting the welfare of adults; this role requires a DBS enhanced disclosure.
If interested, please register your interest promptly. We look forward to hearing from you. Click the 'Apply' button now.
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