About the role:
As Warehouse & Distribution Manager, you’ll take ownership of the effective day to day running of our UK Warehouse, you will ensure that all distribution processes run smoothly, efficiently, and in compliance with internal standards and regulatory requirements.
Working closely with the Global Distribution & Customs Compliance Manager, you will focus on physical operations, ensuring accurate stock handling, timely despatch, and streamlined transport coordination. The role also plays a key part in supporting peak periods and delivering on key performance targets across distribution operations.
Our Warehouse is Bonded Warehouse, with the square footage approximately 9000sqft. We also have a smaller closed storage space of 1500sqft at a nearby facility.
Compensation – competitive salary, bonus scheme, pension, 4 x life assurance, healthcare cash plan, 26 days annual leave
What you will be doing:
1. Oversee Goods In, Stock Control, Picking, Despatch, and Transport Booking
2. Maintain a safe, compliant, and organised working environment
3. Ensure stock accuracy through regular audits and reconciliations
4. Drive continuous improvement across warehouse workflows and performance
5. Collaborate with global distribution and customs teams for seamless goods movement
6. Coach and develop a team of 20+ warehouse professionals, you will have 5 direct reports
7. Monitor and report operational KPIs to the Head of Distribution & Customs Compliance
8. Support peak periods and project rollouts as required
About you:
9. Proven experience managing warehouse operations in a retail or distribution setting
10. Strong stock control and warehouse systems knowledge
11. Experience in outbound transport planning and carrier coordination
12. Excellent organisational and problem-solving skills
13. Understanding of health & safety and compliance in a warehouse environment
14. Team leadership and people development experience
15. Confidence using WMS, ERP platforms, and Microsoft Office
16. Existing right to work in the UK
17. Offer will be subject to a DBS check prior to start date
Key Attributes –trust, collaboration, respect, passion, drive, resilience
About us:
Harding+ is the only 100% dedicated cruise retailer, proudly partnering with 12 cruise line operators globally, across more than 80+ cruise ships either in operation or under contract. Our mission is simple: make every cruise better. We operate over 300 retail shops across 80+ ships, covering 17,000m² of retail space and handling 6.6 million transactions annually.
Our team includes over 1,300 onboard team members and more than 270 landside employees, we stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022, 2023 & 2025.
Harding+ is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding+.
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