Job Description
Job title: Commercial Account Handler
Salary: £45,000 - £50,000
Location: Newcastle upon Tyne
PURPOSE OF ROLE
We are looking for an experienced and detail-oriented Commercial Account Handler to join our client's dynamic team. In this role, you will be responsible for managing and servicing a varied portfolio of mid-corporate insurance clients, across a wide range of industry types, ensuring their needs are met with tailored insurance solutions. You will play a key role in maintaining strong client relationships and providing expert guidance on insurance products and policies.
RESPONSIBILITIES
* Manage and service a portfolio of commercial insurance clients, ensuring high levels of customer satisfaction
* Collaborate with underwriters, insurers, and brokers to negotiate and secure the best coverage options for clients
* Provide expert advice on a range of commercial insurance products, policy terms, and risk management solutions
* Prepare and process renewals, endorsements, and adjustments accurately and efficiently
* Ensure compliance with industry regulations and company policies
* Handle client queries, resolve issues promptly, and provide professional support
* Assist in the development of new business opportunities through referrals and cross-selling additional products
DAY-TO-DAY
* Gathering necessary information for policy renewals and adjustments
* Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently
* Maintain accurate client records and documentation within internal systems
* Support business development activities through proactive client engagement and relationship management
EXPERIENCE
* Understanding of insurance trends, claims handling processes, and risk mitigation strategies
* Demonstrated success in managing client relationships and delivering high-quality insurance solutions
* In-depth knowledge of fleet insurance policies, commercial auto coverage, and risk assessment for business fleets
SKILLS
* Excellent negotiation and problem-solving skills
* Strong communication and interpersonal skills with a client-focused approach
* Strong analytical and decision-making abilities
* Exceptional organisational skills and attention to detail
* Ability to work efficiently under pressure and meet deadlines
If you have the relevant experience or know someone that does, please contact me now on or email us at