Overview
Be Yourself – Be a Bold Team Player– Be Leonardo
As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.
Responsibilities
* Be responsible for the safety and security of the hotel and our guests (along with other Night team colleagues).
* Carry out regular Fire Walks each night.
* Be detail-oriented: set out ambient breakfast items in the morning so it looks great.
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe: plan your city break.
* Company-wide recognition scheme: rewards for being your fabulous self.
* Meals on duty
* Talent referral scheme: earn a bonus for recommending a friend to join us
* Regular social events and celebrations (Thank You Week, Employee Awards Celebration)
* Access to Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
Ideal candidate
* Be yourself!
* Take responsibility for the safety and security of the hotel and our guests (in partnership with the Night team).
* Demonstrate attention to detail in duties such as preparing breakfast ambience.
Why join us?
We look after our colleagues just as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. Our learning portal and regular coaching help you develop the knowledge and skills you need, with ongoing training and clear progression to support a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us.
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