A global managed services provider in Crawley is seeking a Head of Global MSP Operations to lead 24×7 operations across multiple locations. This role involves ensuring high-quality service delivery, fostering a strong service culture, and driving operational excellence. The ideal candidate will possess exceptional leadership and communication skills, along with experience in ITIL processes and team management. A hybrid working model is offered, with two days at the Crawley HQ each week. #J-18808-Ljbffr