Defence Academy, Shrivenham, SN6 8LA
Job Summary
Security Services Group (SSG) is the MOD’s Technical Authority for electronic and physical security providing in-house expert advice, design, installation and maintenance of electronic and physical security systems across Government, prioritised towards Secret and Above Secret, and items Attractive to Criminal and Terrorist Organisations (ACTO). SSG is part of GUARDIAN and is positioned within Standing Joint Command to support UK homeland security and resilience.
With an FTE of 325, SSG provides technical specialist ‘consultancy’ advice to projects to support the creation of design specifications through to commissioning; project management and delivery with through life maintenance; strategic and tactical compliance assurance reviews and audits across the business; an assured government use only Intruder Detection System built in-house; and security furniture services. Head of SSG is also the MOD’s Head of Specialism for Physical Security across the MOD (part of the Government Security Profession).
SSG’s Operational Delivery teams are the MOD’s specialist in-house security providers, delivering project management, design, installation and 24/7, 365 days a year maintenance of all aspects of electronic and physical security, with a global reach. SSG’s work is independently audited to ensure, ISO 9001:2015 and NSI compliance and accreditation as well as MOD’s own internal compliance regime.
To find out more about SSG please visit - https://www.gov.uk/government/groups/security-services-group
This position is advertised at 37 hours per week.
Job Description
We are seeking a highly organised and proactive Training and Apprenticeship Coordinator to lead the planning, delivery, and evaluation of training programmes across the Security Services Group (SSG). This is an exciting opportunity to support the design, delivery, and evaluation of learning interventions that build capability across the department. The role plays a key part in supporting the professional development of staff, ensuring training needs are met, and maintaining high standards across our Training Academy.
Candidates Should Be Able To Demonstrate:
* Excellent organisational and time-management skills, with the ability to prioritise tasks effectively in a dynamic environment.
* Strong communication and interpersonal abilities, capable of engaging confidently with colleagues, clients, and stakeholders.
* A proactive and adaptable approach, able to work independently while also thriving in a collaborative team setting.
* Meticulous attention to detail, ensuring accurate record-keeping and strict adherence to company policies and compliance standards.
Key Responsibilities:
Develop and Implement Training Programmes: Design and deliver training and apprenticeship programmes that align with organisational goals and employee development needs.
Coordinate Training Delivery: Organise and schedule training sessions, workshops, and seminars, managing all associated logistics to ensure smooth delivery.
Evaluate Training Effectiveness: Monitor and assess the impact of training through feedback, performance metrics, and continuous improvement practices. Develop and apply evaluation methods to measure the impact of training and apprenticeship initiatives, using feedback to drive improvements.
Maintain Training Records: Accurately record training attendance, completion rates, and feedback using appropriate systems and tools.
Stakeholder Engagement: Act as the main point of contact for internal stakeholders, training providers, and apprenticeship partners to ensure effective delivery and continuous improvement. Work closely with Operations Managers and Team Leaders to identify training needs and develop tailored solutions.
Manage Training Materials: Create, update, and maintain training resources, including manuals, guides, and digital content.
Budget Management: Support the management of training budgets, including procurement of external training providers and monitoring of spend against forecast.
Support Apprenticeship Programmes: Support Apprentice Lead in coordinating apprenticeship schemes in line with government standards and levy requirements, supporting both apprentices and line managers.
Promote Continuous Learning: Foster a culture of ongoing professional development and learning across the organisation.
Additional Duties: Undertake other tasks as directed by the Learning and Development Manager and the Apprentice Lead to support the effective running of the Training Academy.
We are seeking a highly organised and proactive Training and Apprenticeship Coordinator to lead the planning, delivery, and evaluation of training programmes across the Security Services Group (SSG). This is an exciting opportunity to support the design, delivery, and evaluation of learning interventions that build capability across the department. The role plays a key part in supporting the professional development of staff, ensuring training needs are met, and maintaining high standards across our Training Academy.
Key Responsibilities:
Develop and Implement Training Programmes: Design and deliver training and apprenticeship programmes that align with organisational goals and employee development needs.
Coordinate Training Delivery: Organise and schedule training sessions, workshops, and seminars, managing all associated logistics to ensure smooth delivery.
Evaluate Training Effectiveness: Monitor and assess the impact of training through feedback, performance metrics, and continuous improvement practices. Develop and apply evaluation methods to measure the impact of training and apprenticeship initiatives, using feedback to drive improvements.
Maintain Training Records: Accurately record training attendance, completion rates, and feedback using appropriate systems and tools.
Stakeholder Engagement: Act as the main point of contact for internal stakeholders, training providers, and apprenticeship partners to ensure effective delivery and continuous improvement. Work closely with Operations Managers and Team Leaders to identify training needs and develop tailored solutions.
Manage Training Materials: Create, update, and maintain training resources, including manuals, guides, and digital content.
Budget Management: Support the management of training budgets, including procurement of external training providers and monitoring of spend against forecast.
Support Apprenticeship Programmes: Support Apprentice Lead in coordinating apprenticeship schemes in line with government standards and levy requirements, supporting both apprentices and line managers.
Promote Continuous Learning: Foster a culture of ongoing professional development and learning across the organisation.
Additional Duties: Undertake other tasks as directed by the Learning and Development Manager and the Apprentice Lead to support the effective running of the Training Academy.
Person specification
Essential Skills/Experience
* Proven experience in organising and managing training programs across various levels.
* Demonstrated ability to manage training budgets and optimise cost-efficiency.
* Strong planning, execution, and oversight skills in training delivery.
* Experience in developing and maintaining training policies and procedures.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Hands-on experience with Learning Management Systems (LMS).
* Excellent communication, interpersonal, and organizational skills.
Desirable Skills/Experience
* Familiarity with MOD training protocols and policies.
Behaviours
We'll assess you against these behaviours during the selection process:
* Making Effective Decisions
* Developing Self and Others
* Communicating and Influencing
* Changing and Improving
We only ask for evidence of these behaviours on your application form:
* Making Effective Decisions
Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Generous Annual Leave: 25 days annual leave increasing by one day per year to a maximum of 30 days after five years of service.
Pension contribution: 28.97%
Career Development: Benefit from continuous professional development opportunities within the security field, helping you grow and advance your career.
Equipment: Laptop and mobile phone.
Family Support: Access enhanced parental leave policies to support work-life balance during important life events.
Exclusive Discounts: Enjoy savings through the Defence Discount Service (fees apply), offerings deals on a range of products and services.
Health and Wellbeing: Receive Specsavers eye test vouchers and access on-site gym facilities (where available).
Community and Social Perks: Join the Civil Service Sports Club (CSSC) or the Civil Service Club in London, providing access to a variety of social, cultural, and recreational activities (membership fees apply).
On-Site Amenities: Many of our locations offer free parking, subsidised canteens, sports and social clubs, and on-site shops for your convenience.
Inclusive Workplace: Join one of our Diversity and Inclusion Networks. We value diversity and are committed to creating an equal and supportive environment for all.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
We use the Civil Service Success Profiles framework to ensure a fair and comprehensive assessment of candidates. Your suitability for the role will be evaluated based on your experience, skills and demonstration of core behaviours throughout the process.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a statement of suitability. (500 - Word count)
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
At application, you will be assessed against your CV, Personal Statement and the following behaviour:-
* Making Effective Decisions
At interview, you will be assessed against your experience (background and relevance to the role) and the following behaviours:-
* Developing Self & Others
* Communicating & Influencing
* Changing & Improving
What to Expect
* If we receive a high volume of applications for this role, an initial sift will be conducted based on CVs alone.
* The interview will explore both your professional experience and how your behaviours align with the role's requirements.
* Interviews are planned to take place on MS Teams.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk.
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : Dean Morris Hammett
* Email : deanmorris.hammett269@mod.gov.uk
Recruitment team
* Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk. #J-18808-Ljbffr