My industry-leading Client are looking for a Product Owner to join them and play a key role in their Salesforce journey.
Acting as the voice of the customer and business, you'll shape the team's workload to ensure the right value is delivered at the right time.
This role is perfect for someone who thrives at the intersection of technology and the wider business and someone who can translate complex needs into actionable deliverables, while keeping a sharp focus on delivery outcomes.
My client implemented Salesforce off-the-shelf a couple of years back now and have customised it into different business areas. It's working incredibly well and they're looking to bring in a Salesforce specialist to manage the on-going refinement of the product across their large, customer-service function.
Essentially, you will act as the conduit between stakeholders and the development team. You'll have the ability to gather requirements and really get under the skin of what stakeholders need from the CRM - Understand their problems/issues, suggest how the system can help and then work with IT to get these things delivered!
It's essential you know Salesforce really well More from an analytical perspective as opposed to the nitty-gritty techie side. You'll understand its abilities, capabilities and how they can impact a wider team. This knowledge will help you to translate their goals into deliverables with the Dev team.
You...