Our client is a leading UK-based manufacturer and supplier of high-quality, precision laboratory equipment used globally in hospitals, research laboratories, pharmaceutical facilities. They are looking for a proactive Sales Administrator for their Italian market to join their busy Product/Manufacturing team at their Sunbury-on-Thames offices. As a Sales Administrator you will process customer orders and play a key part in the smooth running of their customer order lifecycle and support functions across sales, purchasing, and operations. You must be fluent Italian and English reading, verbal and writing to business level.
Key responsibilities include:
Processing customer orders accurately and efficiently
Liaising with suppliers and sourcing products
Managing customer enquiries and providing excellent service
Setting up and maintaining customer and supplier records on our database
Processing invoices relating to this role
Co-ordinating with shipping and freight forwarding partners
Working with internal systems
Stepping in when Management is absent to ensure production meets customer requirements
What We’re Looking For
Strong organisational and communication skills
Experience in order processing, customer service, or operations support
Fluent Italian - essential
Comfortable working across different tasks and teams
Good IT skills, confident with databases and office systems (experience with MTMS/Lotus Notes is a bonus)
Ability to prioritise workload and work independently when required
Salary and Benefits
£30-36K depending on experience
37.5-hour working week, 45-minute lunch break
Healthcare benefits
Contributory Pension Scheme
Life Assurance
Income Protection
22 days holiday plus bank holidays
On site parking