Forklift Engineer
We are seeking a highly motivated, skilled and experienced Forklift Field Service Engineer to join our UK Corporate Account Field Service Team and work in a fast-paced, progressive, dynamic environment, to support our expanding business. This role will help to deliver the highest possible level of maintenance / service / engineering support and customer care. The duties of the role will include but are not limited to the following;
Responsibilities & Duties:
* Carry out scheduled Preventative maintenance and servicing of materials handling equipment
* Fault diagnosis & repair of materials handling equipment
* Liaising with Combilift support functions, with regards to issues identified in the field
* Accurately complete service reports & job sheets via Combilift support systems
* Ensure accurate identification & timely ordering of parts via Combilift support systems
* Return of parts where appropriate through Combilift processes and procedures
* Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
* Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
* Travel as necessary
* Overtime where required
* Ensure all company and customer health and safety procedures are adhered to
* Ensure company vehicle is maintained and well presented at all times
* Van stock levels to be managed accurately
* Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
* To visit the Combilift factory/HQ as required
Working Hours:
40 hours per week
Salary:
Negotiable, depending on experience
Payment door to door
Overtime opportunities.
Person Specification:
We are looking for electrical, hydraulic & mechanically biased engineers from all types of maintenance / service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex forces military vehicle engineers.
The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Qualifications / Skills:
* Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
* Knowledge of Combilift products is advantage but not essential. Product training will be given.
* Good communication skills are essential.
* Ability to work both, as an individually and as part of a team is essential.
* Must be a quick learner and have a willingness to learn new skills.
* Must be willing to work additional hours to complete job.
* Occasional overnight stays are required.
* Must be able to work well under pressure.
* IT Skills are required.
* Ability to do light welding is an advantage, but not necessary.
Job Types: Full-time, Permanent
Schedule:
* Monday to Friday
Work Location: On the road