Customer Operations Administrator
12 month FTC
Ipswich/hybrid
CLOSING DATE 14 June
Who we are:
Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.
Youll be joining our teams of practical doers, future thinkers and business champions. Were enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.
About the role:
As part of the Metering and Settlement Team, the Customer Operations Administrator will;
- Manage a variety of different worklists with a clear understanding of the differences and how to process each effectively to minimise rework
- Resolve any issues or queries as requested to support the delivery of team and company objectives
- Improve our data quality by accurately recording or updating customer and contract data within our systems
- Validate and process change of tenancies, where appropriate adhering to industry and business guidelines.
- Escalate accounts where required to third parties and complete the relevant administration tasks, including acc...