Overview
Job Title: Domestic Assistant
Hourly Rate: £12.21
Contract: Permanent
Type of Employment: Bank (Zero Hours) – Must be available to work Saturday / Sunday 14:00 - 22:00 / 13:30 - 19:30
Location: Russells Hall Hospital, Pensnett Road, Dudley DY1 2HQ (Dudley Hospitals)
We are looking for an experienced Domestic Assistant in our healthcare division to deliver excellent service of routine planned and periodic cleaning for a Mitie customer. You will ensure the contract service delivery is of a high standard and meets all SLA agreements while adhering to the cleaning schedules.
Responsibilities
* Deliver routine planned and periodic cleaning to a high standard for the Mitie customer in a healthcare environment.
* Ensure service delivery meets all SLA requirements and adheres to cleaning schedules.
* Maintain a reputation for high-quality soft services, look for opportunities to develop this further, and build positive, productive relationships with all customers.
* Provide excellent customer service and seek continuous improvements to exceed expectations.
* Work to own initiative when appropriate, be reliable and hardworking, and maintain a professional attitude.
* Work to a schedule, be a team player, and strive for continuous improvements in service delivery.
* Have a working knowledge of cleaning equipment, materials, and approved chemicals used by Mitie; training can be provided if needed.
Qualifications & Requirements
* Cleaning experience is preferred, but training can be provided.
* Ability to work flexibly across the required hours, including weekends as stated.
* Willingness to adhere to Mitie Quality, Safety, Health and Environmental policies and procedures.
Benefits & About Mitie
We offer a market-leading benefits package including access to virtual GP services, Salary Finance (earnings-access before payday for a small fee, loans available), Choices lifestyle benefits platform (up to five extra holiday days, critical illness insurance, dental and technology options), MiDeals discounts, cycle-to-work scheme, life cover up to four times salary, enhanced pension, save-as-you-earn schemes, and a Mitie Matching Share Plan. We award Mitie Stars for recognition, with monthly and annual prize opportunities. We provide diverse training and development opportunities. Since 1987, Mitie has 68,000 employees and is a leading UK facilities management and professional services company serving clients across banking, government, hospitals, and schools.
#J-18808-Ljbffr