We’re hiring a Product Manager to join our growing team, with a dedicated focus on Mortgage products and platforms. This is a new role created to support our continued expansion, offering the chance to shape strategy and delivery in one of Shawbrook’s key verticals.
This is not a change or project delivery role – we’re looking for someone who lives and breathes product, is commercially aware, and thrives in fast-paced, cross-functional environments.
Key Responsibilities:
* Product Strategy and Vision: Develop and communicate a compelling vision and strategy for your product workstream, ensuring it resonates with our customers and aligns with the company’s mission.
* Customer Insight and Empathy: Dive deep into understanding our customers' needs, behaviours, and pain points. Use these insights to drive product decisions and create truly user-centric solutions.
* Collaborative Roadmap Planning: Collaborate with engineering, design, risk, marketing, and operations teams to create a detailed product roadmap. Foster a collaborative environment where everyone’s ideas are heard and valued.
* Exceptional User Experience: Advocate for the user at every step of the process, ensuring the platform is intuitive, engaging, and delivers an outstanding experience.
* Performance and Impact Measurement: Develop and build our vision and objectives and results. Lead in making sure your squad is aligned to driving those outcomes.
* Transparent Communication: Maintain open and transparent communication with all stakeholders. Regularly update the team and leadership on progress, decisions, and changes to the roadmap.
The Person
* 3+ years of experience in product management, ideally in the financial services or fintech industry.
* Proven track record of launching and managing successful digital products.
* Strong analytical and problem-solving skills, with a keen eye for detail.
* Excellent communication and interpersonal skills, with the ability to build strong relationships across teams.
* Experience with agile methodologies and tools such as JIRA, Trello, or similar.
* A passion for innovation and a deep understanding of customer needs and market trends.
The Opportunity
Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.
We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for weddings and new cars, to complex financial credit facilities for businesses requiring significant investment and mortgages for landlords with multiple properties – no two customers are ever the same.
We give our customers the best-of-both worlds; uniquely combining strong digital capabilities with human expertise and ingenuity to deliver the best outcomes. We rise to the challenge of a complex case or unconventional circumstances, and we love to make things happen. By being creative, practical, and personal, we know we can always find the right solution for our customers.
If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person
Work with us because you:
* Want to be part of a bank built for the dynamics of the modern world
* Relish a challenge and enjoy a fast-paced, innovative, and hardworking culture
* Enjoy finding new and better ways to solve complexity and make things happen
* Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
* Care about society and the environment and want to be part of a business that cares too
* Want to continue to grow professionally and be the best version of yourself
Reward
Want to help us deepen our industry sector knowledge, combining technology alongside the best banking brains. Want to build a bank for the future and be part of our digital transformation journey that will enable customers & businesses to thrive Want to continue to grow professionally. We encourage you to grow and be the best version of yourself. Care about sustainability? We want to be better for our people, environment and society. Bring passion and enjoyment to your work. You'll work hard but you'll have fun too.
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