Job Introduction
Grounds Maintenance Operative
* 40 hours per week
* Monday - Friday
* £ per hour
* On site parking
* Opportunities for career development
* Plus our Sodexo employee benefits package
1. Purpose of the Job
* To ensure that the site is maintained to the standard required by the client.
* To work as a member of the grounds maintenance team, carrying out routine activities on a daily/weekly basis as defined by the site Planned Maintenance system, Grounds Maintenance Coordinator & Waste Manager.
* To deal promptly with any other/priority works presented by the Sodexo Helpdesk and Internal/External Audits.
4. Context and Main Issues
* Security: Ensure the security of Company and Client property and assets under your control.
* Relationships: Maintain good client and colleague relationships.
* Professional Communication: Ensure that all written communication represents a professional image to customers, clients, and staff.
* Customer Service: Action customer complaints by escalating to your line manager where necessary.
* Compliance: Comply with all Company policies/procedures and client site rules and regulations.
* Task Management: Organize and manage ad hoc activities promptly and efficiently as directed by management.
5. Main Assignments
* Training: Undertake all required training in relation to the site housekeeping and grounds service delivered to the client as per contract agreement.
* Uniform & PPE: Always wear the company uniform and personal protective equipment (PPE) as specified.
* Site Maintenance: Carry out specified grounds maintenance tasks, such as:
o Grass cutting
o Hedge maintenance
o Shrub bed maintenance
o Tree pruning
o Weed management and litter removal
o Annual bedding maintenance
o Fine turf maintenance
o Watering of plants, beds, and containers
o Gritting and snow clearance during adverse weather
o Hard surface maintenance
* Fault Reporting: Report all machinery faults and building defects to the Grounds Maintenance Coordinator/Helpdesk.
* Compliance: Adhere to all health and safety protocols, including COSHH, and follow risk assessments, method statements, and client-specific procedures.
* Teamwork: Support other areas of the team during periods of increased demand or absence.
* Meetings & Briefings: Attend staff team briefings and complete any required training.
6. Accountabilities
* Teamwork: Be part of a team of waste and grounds maintenance operatives ensuring the client site is maintained to the required standard.
o General waste collections, movements, and recycling support.
o General porter duties, including meeting room setups and furniture moves.
o Preparing the site for adverse weather (sweeping water to drains, gritting, snow/ice clearance).
o Site cleanliness tasks (, sweeping leaves, removing weeds, litter picking, and housekeeping).
o Ensure duties are completed in line with risk assessments, method statements, and quality standards.
o Use approved products, equipment, and techniques, ensuring all tools and materials are cleaned and stored properly.
o Complete all tasks within the specified timescales, adhering to safety and quality standards.
o Report to the Grounds Maintenance Coordinator/line manager on progress.
7. Person Specification
Essential:
* Knowledge of health & safety, risk assessments & COSHH.
* Ability to work independently and as part of a team.
* Willingness to be trained in any skills gap and a positive approach to learning.
* Self-motivated and flexible approach to the role.
* Strong interpersonal skills with the ability to communicate effectively with customers, clients, and staff.
* Good time management and organizational skills.
* Ability to work well under pressure.
Desirable:
* Knowledge of GMP (Good Manufacturing Practice).
* Experience in general site maintenance activities (, porterage, waste collection, cleaning, adverse weather preparations).
* Experience working on a manufacturing/industrial site.
* Forklift Truck License and experience.
* Experience working as a banksman.
8. Competencies
* Innovation and Change: Provide ideas for improved efficiency.
* Brand Notoriety: Contribute positively to the brand’s reputation.
* Commercial Awareness: Understand the business needs and cost-effectiveness.
* Employee Engagement: Work collaboratively with the team to achieve goals.
* Learning & Development: Continuously improve skills and expertise through ongoing training and development.