Applications Support Analyst
Salary: £35,000 per annum plus opportunity to earn up to 5% performance related pay (salary pending pay increase)
Contract: Full-time, fixed-term contract - 18 months
Location: Hale Village, London, N17
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an ambitious new team member to join our Applications team and provide comprehensive support for business applications, primarily Dynamics 365 (CRM) and Civica Cx, to ensure a reliable, secure and efficient service is delivered at all times across the Newlon Group.
Working closely with business teams, the service desk and internal stakeholders, your role will focus on monitoring and resolving IT helpdesk tickets, providing IT training and guidance to staff, maintaining clear and accessible end-user documentation, and general data administration and cleansing.
Experienced in the management, administration and configuration of Microsoft Dynamics 365 and Civica Cx or similar, you will have a proven track record of providing first-line applications support and troubleshooting, experience with SQL for data queries and cleansing is preferred. Your technical competencies will be second to none and you must be able to fix common data issues, create reports and dashboards, validate data with filters and be comfortable with Excel functions.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. Youll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes walk from the major transport interchange at Tottenham Hale.
Closing date: 23:59 on Sunday 29 March 2026.
Interviews will be held in-person at our offices in Hale Village on Monday 13 and Tuesday 14 April 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
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