We’re working with a fast-growing Microsoft-focused consultancy that specialises in delivering customer engagement and CRM transformation projects across the UK.
They’re looking for someone who sits between a Business Analyst and Functional Consultant but crucially, someone who wants to move further into the technical side of Dynamics 365 CE over time.
This is not a pure BA role.
It’s a career transition role into a hybrid consultant profile.
Required Experience
* 2+ years as a Business Analyst or Functional Consultant (CRM or business systems)
* Strong in requirements gathering, stakeholder management, and workshop delivery
* Experience with process mapping (As-Is / To-Be) and writing user stories/specs
* Exposure to CRM platforms.
* Basic understanding of Dynamics 365 CE modules (Sales / Customer Service / Marketing)
* Some hands‑on exposure to configuration (fields, forms, workflows)
* Clear interest in developing technical skills (Power Platform, low‑code, solution design)
What’s In It For You
* Hands‑on experience configuring Dynamics 365 CE & Power Platform
* Work alongside experienced Solution Architects & Developers
* Exposure to full project lifecycle (Discovery to Go‑live)
* Strong focus on learning, development, and real progression
* Hybrid working set up - 3 days on site 2 days from home.
* Modern office, with a company who puts their team and customers first!
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