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Front of House Supervisor at Heritage Portfolio, Richmond
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Client:
Sodexo
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
bff2fd269607
Job Views:
5
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Job Introduction
Heritage Portfolio are looking for enthusiastic individuals to join the team at Royal Botanic Garden Edinburgh.
It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. After the refurbishment May 2025, our cafes are now destinations in their own right, set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!
Working flexible shift patterns, we are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
Role Responsibility
What you’ll do:
To maintain the day to day running of the Gateway, Terrace and East Gate Cafes & Restaurant and any areas used as part of this operational space to the Company standards, within the agreed specification and to the agreed performance, qualitative and financial targets.
This a customer facing role and all other tasks must be completed out with of key service times and presence within the restaurant is expected during peak business operational hours
* Day to day running of the designated retail spaces, including opening and closes
* Coach and support the team on the ground to deliver exceptional customers service
* Provide support to the Assistant Retail Managers to plan and promote additional activities, seasonal
* promotions and customer engagement
* Adhering to all H&S and Food Safety Laws as set out by the company
* Comply with all legislation
The Ideal Candidate
What you’ll bring:
* Positive, friendly and professional attitude
* Previous experience in a similar environment preferred
* A team player with an ability to work in a busy, fast paced environment
* Commitment & passion to deliver the highest standards of customer service
* Excellent verbal communication and customer service skills
* A high standard of personal presentation
Package Description
Applicants must be available to work on the weekends
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