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Guest experience leader (hiring immediately)

Maidstone
JR United Kingdom
€60,000 - €80,000 a year
Posted: 11 May
Offer description

Guest Experience Leader (Hiring Immediately), Maidstone


Client:

Wagamama


Location:

Maidstone, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Views:

3


Posted:

08.05.2025


Expiry Date:

22.06.2025


Job Description:

Front of House Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us on our journey to nourish both body and soul.

The Role:

As a Front of House Manager, you will lead with passion, creating a positive environment for our guests and team. You will support and coach your team to excel, drive restaurant performance, and achieve outstanding results.

We are looking for someone who:

* Is passionate about supporting and developing their team, maintaining high standards
* Has experience in shift planning and management, ensuring proper coverage and team coaching
* Understands labour management, rotas, and the financial aspects of running a restaurant
* Loves celebrating success and recognizing individual drives and needs

What’s in it for you:

* Biweekly pay and tips
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support side pursuits
* Free food on shift and 50% off outside work
* Industry-leading family-friendly policies, including 26 weeks full pay for expectant or adopting parents
* Opportunity to experience new menus first
* Wagamama parties and VIP guest events
* Recognition through our nationwide 'Love Above the Door' program

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This involves providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider roles in nearby non-airport locations.

*100% of tips go to our teams. Tips vary by restaurant and are at guest discretion. Tips are not considered wages, are not guaranteed, and are not part of the employee's wages.

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