Job Title: Housing Allocations Officer Are you passionate about making a difference in your community? Do you have a knack for organisation and a commitment to customer service? If so, we want YOU to be part of our dynamic Housing Choice & Applications service. Position: Housing Allocations Officer Rate: £20.28 per hour (PAYE) Location: Havering What You'll Do: As a Housing Allocations Officer, you will play a vital role in delivering effective housing solutions. Your responsibilities will include: Managing shared inboxes and responding promptly to inquiries from applicants, residents, and partner agencies. Advertising available properties through the Choice Based Lettings (CBL) system, ensuring compliance and accuracy. Making timely offers and nominations for properties to reduce void turnaround and rental loss. Verifying applications and supporting documents to ensure eligibility before offers are made. Collaborating with internal teams, registered providers, and external stakeholders to facilitate smooth allocations. Maintaining accurate records and ensuring data integrity in housing systems. What We're Looking For: Experience in housing allocations or a customer-focused local authority environment. Strong administrative skills with a keen eye for detail. The ability to manage multiple priorities and meet tight deadlines. Confident communication skills to handle sensitive inquiries professionally. Co...