Be part of the OEM in self-propelled sprayers. Join Agrifac now
Agrifac builds state of the art self-propelled sprayers with innovative future proof technologies. Agrifac UK is the UK subsidiary of Agrifac Machinery BV from which we work directly with our customers. Agrifac offer spraying solutions to counteract drift, spot spraying innovations, PWM and tailored solutions enabling farmers optimal results in all crops.
In order to facilitate this promise, we are expanding our team. We are looking for professionals who want to work with cutting-edge technologies and who are customer focused. Come and join us.
Agrifac UK are currently recruiting for a Parts Manager to join our After Sales Department. Currently based at our Head Office in March, Cambridgeshire, this position has responsibility for the Parts Department and Parts Team.
About the Role
Agrifac is building the best-in-class aftersales organisation. The Parts Manager will service our National customer base for all self-propelled crop spraying parts and assist with technical parts advice.
Our service department is a customer driven organisation. To be successful in this role you will need to be self-motivated, able to work alone and as part of a team with a flexible approach. The Parts Manager will enable a seamless transition from an urgent service need into a pro-active maintenance-based service organisation.
Responsibilities include, but are not limited to:
* As a key member of the management team, you will be responsible for driving company parts strategies with purchasing, stocking and marketing, working towards pre-determined financial targets
* Responsibility of the day-to-day management of the Parts department
* Co-ordinate parts assistance to customers and service engineers by telephone, e-mail or in person. This is especially important during busy peak times
* Assist with the development of the parts team, location stock level and quality and general service level and overall presentation and stocking of showrooms.
* Work and develop a good working partnership with the service team.
* Re-focus the stocking strategy, pricing and min and max levels.
* Work to and manage Key Performance Indicators (KPI's) within the aftersales business.
Essential Skills & Knowledge:
* Relevant experience within parts management in a retail/dealer environment
* Knowledge and experience using ERP Tools (IBCOS Preferred)
* A good understanding of MS Office products
* Strong teamwork skills
* A high level of customer and service awareness
* Excellent communication skills with the ability to communicate at all levels
* A good understanding of agricultural machinery would be beneficial
* Willingness to work unsociable hours is essential, due to the industry expectation
What can you expect from us in return:
* You will be part of an award-winning OEM team and Agrifac global family
* Opportunity to work within an organisation at the forefront of market developments within crop spraying
* Personal development opportunities both in the UK and Internationally
* Market Leading Salary
* Enhanced Sick Pay
* 4 X Death In Service Insurance
* Increased Annual Leave with length of service
* Hotpoint Discount Scheme
Job Types: Full-time, Permanent
Pay: £25,000.00-£44,000.00 per year
Benefits:
* Company events
* Company pension
* Free parking
* Life insurance
* On-site parking
* Sick pay
Ability to commute/relocate:
* March: reliably commute or plan to relocate before starting work (required)
Experience:
* Parts Management: 1 year (required)
Work Location: In person