Overview
Senior EMEA Payroll Specialist role at Lonza based in Manchester, United Kingdom. The EMEA Payroll Specialist will manage and oversee payroll processes for Lonza sites in the EMEA region with our third-party payroll provider for approximately 5,000 employees. You will be responsible for an accurate and timely payment of salaries for Lonza employees in the responsible sites and for payroll topics in close collaboration with internal and external partners. This role sits within the HR team and partners with the EMEA Payroll Manager to lead daily payroll operations and handle complex payroll issues. A proactive approach will support error prevention and efficient issue resolution, with you acting as a first point of escalation for complex issues.
Responsibilities
* Coordinate and lead all aspects of accurate payroll information with our third-party payroll provider for EMEA-based employees. Instruct and manage the payroll provider on all legal and company changes.
* Review and verify payroll data and ensure compliance with country-specific regulations.
* Perform payroll functions under local laws, including new hires, terminations, tax changes, wage garnishments, deductions, and direct deposits.
* Maintain payroll records and files, including sick time, vacation, and other accrued leave.
* Collect and provide monthly payroll instructions to our payroll provider, approve payroll records, and instruct Finance on payroll-related payments.
* Communicate with employees at all levels to resolve payroll issues and provide support beyond the Service Adviser scope.
* Collaborate with internal departments (HR, Finance, Tax, Legal, IT) and external partners.
* Assist with internal, external, and statutory audits as needed.
* Support HR Services in process improvement and guideline development.
* Ensure excellent customer service within SLAs and contribute to local projects impacting Payroll.
* Maintain knowledge of Payroll Legislation and provide first-line support for ad-hoc projects and central initiatives.
* Lead incident management efforts, conduct root cause analysis for recurring errors, and drive resolution.
* Monitor team performance indicators and aid the EMEA Payroll Manager in daily operations and team assistance.
Qualifications
* Proven experience managing high-volume EMEA payroll processes.
* Proficiency in French or German is highly desirable but not essential for this role.
* Outstanding communication and administrative skills with internal and external collaborators.
* Positive attitude towards professional development and willingness to cross-train.
* Ability to adapt and proactively respond to changing requirements.
* Demonstrated experience meeting tight deadlines efficiently.
* Knowledge of end-to-end payroll processes is advantageous.
Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Human Resources
* Industries: Pharmaceutical Manufacturing
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