JOB TITLE – Night Front Office Agent
DEPARTMENT – Front Office
CONTRACT TYPE – Permanent
RATE OF PAY – £12.32 per hour plus benefits
HOURS – Full Time
LOCATION – Newport, NP18 2LX
ID – REQ5508
OVERVIEW
Join the ‘Greatest story in Hospitality’ as a Night Front Office Agent at Coldra Court Hotel, part of The Celtic Collection, and become one of our ‘Hospitality Heroes’.
OUR IDEAL HERO WILL HAVE
* A calm, efficient, and professional demeanour, ensuring guests feel valued
* A passion for delivering outstanding guest service
* Exceptional multitasking skills
* The ability to thrive in a fast-paced environment
YOUR RESPONSIBILITIES
* Welcome guests warmly, ensuring smooth check-in and check-out
* Handle arrivals using hotel systems
* Maintain knowledge of hotel services to assist guests
* Create memorable first and last impressions for guests
BENEFITS
* Career development training
* Discounts on food, beverage, and hotel stays
* Leisure membership discounts
* Free virtual GP appointments
* 24/7 wellbeing helpline
* NEST pension scheme
* Social events and awards
GROW WITH US
Be part of an inclusive, friendly environment that encourages learning, growth, and recognition. Contribute to our collective ambition every day.
RECRUITMENT INFO
We reserve the right to close this campaign early if needed. Applicants must be eligible to work in the UK, with evidence provided. The Celtic Collection is an equal opportunities employer welcoming applicants of all ages.
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