Description:
The Opportunity:
As aTeam Assistant, you will provide remote executive level administrative support to 5 Senior Professionals/Directors. Your key responsibilities will be: complex meeting schedule management, communication with external and internal clients, travel coordination, maintaining marketing CRM database and expense processing.
Key Responsibilities:
1. Calendaring
2. Maintain diaries for Directors, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
3. Proactively spot opportunities to add marginal internal meetings; interviews, staff meetings, etc
4. Travel Arrangement
5. Coordinate travel and accommodation, book cars, rail tickets, etc
6. Timesheet and Expense Reporting
7. Prepare monthly timesheets for each assigned Director
8. Prepare all expense reports
9. CRM and Client Support
10. Maintain/update client contact database to ensure accuracy of information for firm use
11. Assist the Marketing Department with the co-ordination of customized mailings
12. Prepare letters, proposals and other documents using Oliver Wyman formatting styles
13. Team Support (10%)
14. Provide coverage for assistants when out of the office to ensure seamless support to Directors/Partners
15. Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm
16. Provide training and support to new assistants
17. Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team
18. Assist in the local office with minor office services tasks, maintaining a good work environment, as required.
Experience required:
19. At least 1 year experience working in an administrative or customer service position. Experience in financial services, management consultancy and/or a professional services environment a plus
Your Skills and Attributes:
20. Fluent in English. Other European languages a plus
21. Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal
22. Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards
23. Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment
24. Maturity, poise and judgment
25. Ability to maintain and respect confidentiality
26. Ability to think strategically and contribute to development of departmental model
27. One who takes constructive feedback in stride and incorporates feedback quickly
28. Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
29. Ability to undertake projects and produce quality and timely results
30. Self-starter, strong initiative, confidence and ability to work with little guidance
31. Collaborative team player
32. Positive attitude, sense of fun: is collegial and friendly
33. Ability to juggle several tasks at once, to prioritize and manage own time
34. Methodical, organized and excellent attention to detail
35. Flexible attitude; embraces change, hard-working, cost conscious and results driven
36. Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman
Technical Skills:
37. Excellent Word, PowerPoint and Excel skills
38. Expert knowledge of Outlook
39. Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary
40. Touch typing speed of 50-60 wpm and/or a formal typing certification
Why Join Us?
At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm.
We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.
Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.