Business Analyst
We're pleased to be working exclusively with a long-time client on this new Business Analyst role. The company is expanding rapidly, launching new products, and entering new markets, making this an exciting and busy time to join.
Our client is a software company operating in the niche Travel sector with an international client base. Despite being well-established, they maintain a small, versatile team, offering varied roles that are ideal for candidates who are adaptable, quick learners, and thrive in dynamic environments.
The role is based in Windsor, with a preference for daily in-office presence. Hybrid working (minimum three days in the office per week) is available after the initial three months of full-time onboarding.
Business Analyst - Responsibilities
The primary focus is on external customer projects, including:
* Conducting meetings and workshops with new customers to gather requirements
* Collaborating with stakeholders to understand clients' businesses
* Mapping processes and documenting requirements
* Preparing Statements of Work using internal tools
* Capturing detailed requirements for project teams
* Facilitating communication between customers and delivery teams
* Producing high-quality handover documentation
Additionally, you will become a Subject-Matter Expert in the client's software, especially new and updated versions, and may also:
* Configure new users and permissions (training provided)
* Create data tables and load content
* Conduct system testing
Some time will also be dedicated to internal projects, such as:
* Documenting requirements for new products and updates
* Assisting with system testing and documentation
* Writing and maintaining release notes
Business Analyst - Requirements
Candidates should have at least a couple of years of experience as a Business Analyst, demonstrating aptitude for the role. Key soft skills include:
* Excellent stakeholder communication and management skills
* Strong verbal and written communication with keen attention to detail
* Eagerness to learn and ability to grasp new concepts quickly
Experience in the Travel sector is a plus, but training will be provided for those without it.
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