At Radley, we believe in creating an environment where our colleagues can thrive both personally and professionally. Our core values are at the heart of everything we do, and we are committed to fostering a workplace that inspires innovation, encourages collaboration, and supports continuous growth.
Our vision is to become the world’s most coveted British handbag and accessory brand.
Our mission is to define affordable luxury through iconic design, exquisite craftsmanship, unparalleled service, and exceptional value.
Our values reflect how we behave and treat each other:
* Passion – Determination – Excellence
* Integrity – Empathy – Unity
Every team member’s contribution is vital to our success. Your unique skills and dedication will help us achieve our goals and maintain our reputation for excellence. By bringing your best to the role, you will directly impact our ability to deliver best-in-class products and unforgettable customer experiences. We value your input and are committed to supporting your growth and development, knowing that your success is our success.
Job Role
Your primary responsibility is to showcase and sell our stunning products, delivering an exceptional customer experience the Radley Way. This includes providing top-tier service, ensuring every Radley customer feels valued and inspired when visiting our stores.
As a brand ambassador, you play a vital role in representing Radley through your professionalism, product knowledge, and the impeccable presentation of both yourself and the store. Your mission is to uphold the Radley image, creating a welcoming and stylish environment that reflects our heritage and dedication to quality.
As a supervisor, you serve as a bridge between store management and the wider team, ensuring seamless communication at all levels. You actively foster a collaborative environment where every team member aligns toward shared goals.
Leading by example, you set the standard for performance, professionalism, and customer service. In a fast-paced, high-pressure retail setting, you bring a calm, confident presence, guiding the team with expertise and support to drive success while maintaining a positive and motivating atmosphere.
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