About the role
Join our Customer Service Team and help customers find the perfect club or ensure their order arrives with a smile.
Responsibilities
* Act as a brand ambassador, creating trusted connections with customers from tee to green.
* Manage orders with precision and efficiency.
* Resolve queries with care, professionalism, and personal touch, leaving every customer with a winning impression.
Requirements
* Passion for delivering brilliant customer service.
* Clear and confident communication skills — both written and verbal.
* Good attention to detail and the ability to stay organised under pressure.
* Proactive mindset and strong team ethic.
* Comfort using email and Microsoft Office.
* Appetite for learning – training will be provided.
Benefits
* Competitive salary package reflecting your skills and experience.
* Annual leave increases with tenure, with flexibility to buy or sell holiday.
* Wellbeing programmes and support for physical and mental health.
* Free access to onsite gym and subsidised meals.
* Salary sacrifice pension scheme, employee assistance and financial guidance.
* Training, tuition support and opportunities for career progression.
* Access to benefits portal for flexible benefits selection.
After a short probationary period, full benefits apply. Please submit your application through our careers page and include a cover letter explaining why you’re a good fit.
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