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Outbound customer service advisors

Birmingham (West Midlands)
Oakley Recruitment
Outbound customer service advisor
€24,375 - €27,300 a year
Posted: 6h ago
Offer description

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as an Outbound Customer Service Advisor on a part-time temporary basis
Culture and Environment
Our client is a well-established organisation within the sales and marketing sector. The company fosters a supportive and collaborative work environment where employees are valued and encouraged to thrive. With a strong focus on professional development and teamwork, the culture promotes continuous learning, mutual support, and clear opportunities for career progression.
Personality
We are in search of confident and professional individuals who can build strong B2B relationships. You will play a crucial role in liaising with potential business clients in order to close deals
Reward
20-25+ hrs a week
Hybrid working
Performance-based bonus scheme
Comprehensive training and professional development programs
Opportunities for career advancement within our growing company
A supportive and collaborative team environment
Job Role:
Conducting outbound calls and emails to generate interest among B2B clients
Qualifying leads by understanding their business needs
Building and maintaining long-term relationships with prospective clients to facilitate sales opportunities
Scheduling appointments and meetings for sales teams with qualified leads
Accurately documenting and tracking all sales activities in CRM system
Collaborating with internal teams to develop strategies for effective lead generation and conversion
Staying informed about industry trends and provide feedback to refine sales processes and approaches
Skills and experience:
Proven experience in a similar role
Strong communication and interpersonal skills
Ability to engage and persuade potential clients
Ability to understand and articulate the value of our clients offerings effectively
Proficiency in using CRM software and other sales tools.
Self-motivated, goal-oriented, and able to work independently
Strong organisational and time management skills
Ability to adapt to diverse industries and client requirements
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

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