Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced, supportive environment where every conversation counts? If so, we want to hear from you. We're recruiting on behalf of our client for enthusiastic and driven individuals to join their Customer Service team-a dedicated customer support function providing help, guidance, and first-class service to a loyal customer base. What You'll Be Doing: Handling inbound customer queries via phone, email, and live chat Offering empathetic, accurate, and timely solutions to a wide range of queries Logging interactions and updating customer records with precision Working closely with internal departments to resolve more complex issues Maintaining professionalism, confidentiality, and compliance at all timesWhat We're Looking For: Excellent communication skills-both verbal and written A calm and patient manner with strong problem-solving abilities Ability to multitask and stay organised in a busy environment Previous customer service experience (contact centre or office-based preferred) A flexible attitude to work varying shift patternsShifts & Location: Office-based role in Warrington Full-time, 40 hours per week (10 hours shifts 4 nights on 4 nights off) Rotating shift pattern, including some evenings and weekendsWhat's in It for You: Competitive hourly rate of £12.87 (UP TO 20% increase for unsociable hours) Full trai...