Technical Manager Join our Innovative Team at Macphie At Macphie, we are a leading family-owned ingredient manufacturer nestled in the scenic region of Glenbervie, Aberdeenshire. Our exceptional range of products, which includes award-winning sauces, bakery ingredients, and indulgent ice cream toppings, is featured in some of the world's top food brands. We pride ourselves on our commitment to innovation, sustainability, and quality, offering everything from plant-based solutions to gluten-free options. About the role We are seeking a dedicated and experienced Technical Manager to join our dynamic team. In this pivotal role, you will oversee our quality assurance and food safety management systems, ensuring that all products meet the high standards of our customers and regulatory requirements. You will be instrumental in driving continuous improvement initiatives and leading quality enhancement projects across multiple sites. Your expertise will guide our technical quality team in establishing processes that uphold quality and safety standards while maintaining efficiency in production. You will also play a key role in liaising with customers, managing technical queries, and ensuring our product offerings continuously align with market needs. Key Responsibilities As the Technical Manager, you will be responsible for ensuring excellent standards of quality and food safety throughout our operations. Your responsibilities will include: Leading and managing the Quality Assurance team to ensure compliance with BRCGS standards and customer specifications. Implementing and maintaining validated quality management systems, whilst supporting site audits and inspections. Conducting investigations into product quality issues, developing corrective action plans to resolve them promptly. Collaborating with other departments to drive a company-wide culture of food safety and quality, ensuring teams are aligned with best practices. Monitoring and reporting on key quality metrics and the performance of quality management systems. Providing technical support for new product developments and improvements to existing products. Overseeing supplier quality assurance, including audits and evaluation of raw materials. Maintaining up-to-date knowledge of legislative updates, food safety standards, and industry trends. Reporting & Communication Reporting directly to the Head of Technical, providing guidance and updates on all quality management initiatives. Liaising with customers to respond to technical inquiries and product-related issues. Facilitating training and development sessions for staff on food safety and quality procedures. Coordinating with cross-functional teams to ensure effective implementation of quality protocols. Requirements Qualifications & Experience Bachelor’s degree in Food Science, Food Technology, or a relevant scientific field. Minimum of 5 years of experience in a quality management or technical role in food manufacturing. Proventrack record of developing and implementing quality assurance systems. Familiarity with BRCGS standards and HACCP principles. Experience in leading teams and managing cross-functional projects. Skills & Competencies Strong leadership and people management skills. Excellent analytical, problem-solving, and decision-making abilities. Effective communication skills, both verbal and written. Strong organizational skills and attention to detail. Proficient in using quality management software and ERP systems. Knowledge In-depth knowledge of food safety regulations and industry standards. Understanding of product development processes and quality control methods. Familiarity with sensory evaluation and product testing methodologies. As a Technical Manager at Macphie, you will play an essential role in sustaining our high standards of quality and safety while fostering a culture of continuous improvement. If you are passionate about driving technical excellence and making a meaningful impact, we want to hear from you. Submit your CV and cover letter detailing your experience and aspirations within our vibrant team. Benefits Indulge in the Sweet Perks of Joining Macphie! At Macphie, we believe in crafting not only delightful culinary experiences but also providing our team with a recipe for success in their professional lives. Here is a taste of how we'll look after you as part of our Sweet Success: Annual Leave: Recharge your batteries with a generous annual leave entitlement of 23 days, plus 9 public holidays, giving you a refreshing total of 32 days to explore, relax, and savour life outside of work. Profit-Related Pay (PRP): Your dedication will not go unnoticed! Enjoy conditional PRP, aligning with our company's performance and rewarding your commitment to our shared success. Additional discretionary bonus reflecting the status of this role. Pension Perks: Secure your financial future with our pension enrollment, where you contribute 5% and we match it with a 6% employer contribution. Health and Wellness Buffet: We're committed to your well-being. Access our Employee Assistance Program, a 24/7 GP line, and indulge in our cycle-to-work scheme. Keep your mind and body in top shape with our Leisure Subsidy Scheme and free fruit offerings. Eco-Friendly Commute: Embrace sustainable living with our electric car charging stations. Enjoy the convenience of free parking while contributing to a greener planet. Lifelong Learning: Cultivate your mind with our company's further education scheme and unlock opportunities for personal and professional growth. Family First: We support your journey into parenthood with enhanced maternity, paternity, and adoption pay. Exclusive Employee Benefits: Revel in exclusive benefits like an education bursary via our employee trust and Funeral Concierge provided by Everest Funeral Concierge Service, a brand-new benefit. Beyond Probation: Once you have passed probation over the initial three months, you will then be able to unlock an array of group benefits, including private medical insurance & Westfield Health cash plan, permanent health insurance, and 3 x death in service life assurance. To see all of the Macphie employee benefits please click here. And now, let us talk about what we need from you: Like every employer, legally, we require to check and confirm that you have the right to work in the UK. If we offer you a job and you accept, there are some checks that we need to complete before you can start with us. In addition to the above, we will also collect satisfactory employment references. Closing Date for Applications: Friday 27th June 2025