Better places, thriving communities. At Marlowe Environmental Services – Part of a Mitie Company, our people are our greatest strength, and our promise is to create a workplace where you can thrive and be your best every day. We are looking for an organised and proactive Administrator to support our growing team by managing client communications, scheduling work, and maintaining accurate survey records across client databases.
Role Responsibilities
- Contact clients directly to arrange appointments, book works, and confirm scheduling requirements.
- Coordinate daily and weekly schedules to ensure jobs are planned efficiently.
- Input survey data, job updates, and client information accurately onto internal and client databases.
- Manage incoming calls, emails, and customer enquiries while providing a professional and helpful service.
- Liaise with surveyors and the laboratory to support smooth job delivery and communication.
- Maintain accurate administrative records, documentation, and reports.
- Support the wider team with general administration duties and workload coordination.
Required Qualifications
- Previous administration or scheduling experience preferred.
- Strong organisational skills with excellent attention to detail.
- Confident communication skills with a professional telephone manner.
- Ability to manage multiple tasks and work effectively under pressure.
- Competent IT skills, including experience using databases and Microsoft Office systems.
- Ability to work independently and collaboratively as part of a team.
What's in it for you?
- Be part of a supportive team within a growing business that offers progression opportunities.
- Access to company benefits and discounts programmes, including pension schemes.
- Free on-site parking and a collaborative, people-focused working environment.
