We are looking for a Store Manager to join Team OB in our Kingston store.
As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity, and joy by inspiring your customers and colleagues and maximizing sales.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
OB Store Managers will:
* Analyse a variety of reports to measure the success of the store and team.
* Work with KPIs to evaluate the store’s performance and identify development areas.
* Provide exceptional leadership and guidance to all team members, ensuring their personal objectives and the store’s objectives are met.
* Conduct progress meetings and appraisals for all team members, setting them SMART goals to work towards.
* Communicate any development/training issues identified to the Area Manager and People Advisor.
* Ensure exemplary customer service is delivered by the team at all times.
* Ensure the team adheres to OB operational standards.
* Maintain an approachable yet authoritative written and verbal communication style, in keeping with the Oliver Bonas tone of voice.
Bonas Benefits:
* Generous employee discount up to 60% off all OB products
* Free access to our 24-hour employee assistance programme with Care First – offering financial, emotional, and vocational support
* Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
* Annual discretionary profit-related bonus scheme
* Free membership for our Westfield Health Cash Plan or Private Medical
* Auto-enrolment into our pension plan
* Refer a Friend incentive
* Enhanced maternity, paternity, adoption, and shared parental leave
* Equity, Diversity, and Inclusivity Voice network and EDI team
* Mental Health First Aider support
* Education and support throughout Looop eLearning platform
* Free refreshments and treats in store
What we look for:
* Experience in team management.
* Positivity, vibrancy, and readiness to take on anything.
* Kind, helpful, and considerate towards customers and team members alike.
* Exceptional organizational skills and natural multi-tasking ability.
* Commercial awareness.
* Ambition, resourcefulness, and a desire to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity, and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included, and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role; however, we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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