Job Description To continue the growth of our Brand, we are looking for an experienced make-up artist to join the team based in Flannels Flagship store in Sheffield on a part time 20h per week contract. The Opportunity Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team Accountable for achieving sales goals and maintain consistent and regular appointment bookings Analyse sales and create strategies with management to consistently meet and exceed goals An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock & visual standards, to hosting and relationship building, you understand there is more to the customer experience than just selling Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors Own the planning and delivery of in-store events Be confident to lead masterclasses and trainings both one to one and to a group Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level and hygiene standards are met Ability to build a clientele and a loyal repeat customer base. Understand and follow health, safety and security procedures, and play an active role in preventing stock loss Ensure compliance with all store policies and procedures Champion our company culture and values