About the role: The Recruitment Group are hiring for a Service Office Lead. As a Service Office Lead you would be responsible for managing the dispatch office within a busy warehousing and production facility. Your duties would include coordinating inbound and outbound deliveries, handling key data entry and documentation, and ensuring smooth communication between warehouse, transport, and production teams. You will play a vital role in maintaining operational accuracy, supporting IT-related functions, and ensuring compliance with health and safety standards. Key Responsibilities: Run the daily operations of the dispatch office Coordinate inbound and outbound goods with accurate paperwork Input data into relevant warehouse and transport systems Liaise with the production team to align schedules and resolve issues Manage warehousing, production, and transport documentation Support basic IT-related functions within the office Maintain a clean, safe, and efficient work environment Uphold all health and safety procedures and site compliance What We’re Looking For: Previous experience in a similar dispatch, warehouse admin, or logistics role Strong IT and data entry skills Excellent organisation and communication skills Ability to work independently and collaboratively Comfortable working 4 on 4 off, days only High attention to detail and a proactive mindset Desirable: Experience in production or manufacturing environments Familiarity with logistics software or ERP systems If you're ready to take the next step in your warehousing or logistics career, we’d love to hear from you – apply today! If you would like to know how we will store and process your data, please visit The Recruitment Group’s home page to read our GDPR Data Protection Statement