Job Title: Security Manager
Location: Tunbridge Wells (TN1)
Salary: £16.50 per hour
Job Type: Permanent, Full-Time
Working Hours: Flexibility required mixture of day and night coverage; Saturdays required initially
Job Description
My client is seeking a confident and experienced Retail Security Manager to take full ownership of security operations at a busy retail site. You'll be responsible for ensuring the safety of staff and customers, managing a team of officers, and maintaining high security standards across the premises.
This is a hands-on management role ideal for someone who thrives in a fast-paced retail environment and is ready to lead by example.
Key Responsibilities
* Oversee day-to-day security operations for the site
* Lead, motivate and manage a team of security officers
* Ensure a safe and secure environment for staff and customers
* Conduct risk assessments and on-site audits
* Act as the key point of contact for all security incidents and investigations
* Collaborate with store management and emergency services
* Ensure visibility across both day and night shifts by managing your hours flexibly
* Work every Saturday initially to support peak hours
* Monitor CCTV systems and write clear incident reports
* Provide ongoing coaching and development to your team
Requirements
* Previous experience in a security management or senior supervisory role (retail preferred)
* SIA Door Supervisor Licence (CCTV Licence desirable)
* Strong leadership, communication, and problem-solving skills
* Flexible with working hours including evenings and weekends
* Confident handling incidents and maintaining professional conduct
* Competent with report writing and basic IT systems
What they can Offer
* Career development and progression opportunities
* Supportive and professional team environment
* Training and upskilling opportunities
* Pension, uniform provided
City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age